1. Introduction

Welcome to TeleCare. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile application, and telemedicine services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

1. Personal details (name, email, phone number, address)
2. Medical and health-related information
3. Account and login information
4. Payment and billing details
5. Device and usage data (IP address, browser type, cookies)

3. How We Use Your Information

Your information is used to:

1. Provide and manage healthcare services
2. Schedule appointments and consultations
3. Process payments
4. Improve platform performance
5. Communicate important updates
6. Ensure security and fraud prevention

4. Data Sharing & Disclosure

We do not sell your personal data.

We may share information with:

1. Licensed healthcare providers
2. Payment processors
3. Technology partners
4. Legal authorities (when required by law)

All partners are required to maintain data confidentiality.

5. Data Security

We use industry-standard security measures to protect your data, including:

1. Secure servers
2. Encrypted communication
3. Restricted access controls
4. Regular system monitoring

However, no online system is completely secure.

6. Cookies & Tracking Technologies

TeleCare uses cookies to:

1. Enhance user experience
2. Remember user preferences
3. Analyze website traffic

You may disable cookies in your browser settings if preferred.

7. Your Rights & Choices

You have the right to:

1. Access your personal data
2. Update or correct information
3. Request data deletion
4. Withdraw consent
5. Opt out of marketing communications

Requests can be made through your account or by contacting support.

8. Data Retention

We retain personal information only as long as necessary to:

1. Provide services
2. Comply with legal obligations
3. Resolve disputes
4. Enforce agreements

After this period, data is securely deleted.

9. Third-Party Links

Our platform may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page, and continued use of our Services indicates acceptance of updates.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

1. Email: legal@telecare.health
2. Headquarters:123 Health Ave, San Francisco, CA 94103